Frequently Asked Questions
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We aim to return your completed claim within 21 days of instructions.
We can offer shorter turnaround times based on business needs. Please speak to our team upon instruction of confirm your requirements.
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We offer highly competitive charging rates in line with the average for the sector.
Our fees are predominently recoverable from the LAA and we are therefore effectively a cost neutral expense for your firm.
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Yes we can support any volume of work.
Given the significant issues caused by the LAA Online portal outage it is extremely important that your claims are prepared and submitted in good time following the reactivation. This will help with cash flow but also avoid recoupment issues once the LAA start to claim funds back from contigency payments.
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Yes. Firstly, don’t panic! contact us urgently and we will prepare the relevant appeal information to attempt to avoid any sanctions. We can then negotiate on your behalf to progress the case plan and avoid any future problems.
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We offer a full range of support services for firms with large in house departments and those with a single cost professional.
We can provide annual leave, sickness and maternity cover as well as general support for case backlogs .
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Yes. As well as dealing with electronic files we are happy to prepare claims from physical files if required.
Please speak to our team about collection of your files from a convenient location.
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Our team can help prepare older/legacy claims which may have been missed. This includes but is not limited to CIV CLAIM1’s, CIV CLAIM1A’s etc